FAQs – SOCO|ISO CE Certified Medical Devices Manufacturer
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FAQs–SOCO|ISOCECertifiedMedicalDevicesManufacturer

FAQs – SOCO|ISO CE Certified Medical Devices Manufacturer

FAQs – SOCO|ISO CE Certified Medical Devices Manufacturer

Frequently Asked Questions (FAQs)

What quality certifications do your medical devices have?

We have obtained ISO quality system certification & EU CE medical device certification, and maintain a strict, fully traceable quality management system for all our dental equipment.

All our dental instruments and medical devices comply with international medical manufacturing standards.

Can products be customized (logo, packaging, specifications)?

Yes. We support full OEM / ODM customization service for global dental distributors, including private branding logo printing, custom packaging design, and product specification adjustments based on local clinical market demands.

Learn more about our custom manufacturing solution.

Can I have your price list?

Yes, welcome to contact our sales team to get the latest official price list.

Please note our price list is only for wholesale reference, we provide large quantity bulk discounts for bulk orders of dental handpieces, endodontic files and dental microscopes.

What is your delivery time?

If the dental products are in stock, we can arrange shipment to you immediately.

For out-of-stock custom OEM orders, normally we need about 20 working days for mass production, the exact lead time depends on your ordered quantity. If you need rush urgent order, freely contact us to discuss your specific delivery requirements.

How do you ensure product quality and consistency?

We built a professional production base equipped with Class 100,000 dust-free clean workshop, intelligent automated production lines and independent testing laboratories.

All finished dental instruments undergo multi-stage strict inspections, with full batch traceability throughout the whole manufacturing process to guarantee stable product performance. You can visit our factory introduction page for production details.

How can I get after-sales service support?

We provide 24/7 dedicated after-sales technical support for all global partners.

You can send online chat tickets (tagged “After service”) or send emails to our support mailbox for any technical troubleshooting, spare parts request and product consultation of our dental medical devices.

What clinical scenarios are your products mainly used for?

Our full line of dental medical devices serve comprehensive dental clinical treatment scenarios: Our product portfolio covers general dentistry, endodontics, implant surgery and related oral medical fields. Browse all product lines: Dental Equipment Catalog

Which countries do you export to? What shipping methods are available?

Our CE certified dental instruments are exported to more than 80 countries worldwide, covering Europe, the Middle East, South America, Southeast Asia and Oceania.

Multiple flexible shipping solutions to meet your demand: sea freight for bulk wholesale orders, air freight for fast replenishment, and international express for small sample trial orders.
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